Cookies Explained
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Essential cookies for the Functioning of the Store:
|
Name |
Function |
Duration |
|
_ab |
Used in connection with access to admin. |
2y |
|
_customer_account_shop_sessions |
Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts |
30d |
|
_secure_account_session_id |
Used to track a user's session for new customer accounts |
30d |
|
_secure_session_id |
Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. |
24h |
|
_shopify_country |
For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. |
session |
|
_shopify_m |
Used for managing customer privacy settings. |
1y |
|
_shopify_tm |
Used for managing customer privacy settings. |
30min |
|
_shopify_tw |
Used for managing customer privacy settings. |
2w |
|
_storefront_u |
Used to facilitate updating customer account information. |
1min |
|
_tracking_consent |
Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
1y |
|
_cmp_a |
Used for managing customer privacy settings. |
1d |
|
c |
Used in connection with checkout. |
1y |
|
cart |
Used in connection with shopping cart. |
2w |
|
cart_currency |
Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
2w |
|
cart_sig |
A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. |
2w |
|
cart_ts |
Used in connection with checkout. |
2w |
|
cart_ver |
Used in connection with shopping cart. |
2w |
|
checkout |
Used in connection with checkout. |
4w |
|
checkout_token |
Used in connection with checkout. |
1y |
|
customer_account_locale |
Used in connection with new customer accounts |
1y |
|
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
30min |
|
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
session |
|
keep_alive |
Used in connection with buyer localization. |
2w |
|
master_device_id |
Used in connection with merchant login. |
2y |
|
previous_step |
Used in connection with checkout. |
1y |
|
discount_code |
Used in connection with checkout. |
session |
|
remember_me |
Used in connection with checkout. |
1y |
|
secure_customer_sig |
Used to identify a user after they sign into a shop as a customer so they do not need to log in again. |
1y |
|
shopify_pay |
Used in connection with checkout. |
1y |
|
shopify_pay_redirect |
Used in connection with checkout. |
1 hour, 3w or 1y depending on value |
|
shop_pay_accelerated |
Used in connection with checkout. |
1y |
|
source_name |
Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. |
session |
|
storefront_digest |
Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
2y |
|
tracked_start_checkout |
Used in connection with checkout. |
1y |
|
checkout_session_lookup |
Used in connection with checkout. |
3w |
|
checkout_prefill |
Used in connection with checkout. |
5m |
|
checkout_queue_token |
Used in connection with checkout. |
1y |
|
checkout_queue_checkout_token |
Used in connection with checkout. |
1y |
|
checkout_worker_session |
Used in connection with checkout. |
3d |
|
checkout_session_token |
Used in connection with checkout. |
3w |
|
checkout_session_token_<<token>> |
Used in connection with checkout. |
3w |
|
cookietest |
Used to ensure our systems are working correctly |
1m |
|
order |
Used in connection with order status page. |
3w |
|
identity-state |
Used in connection with customer authentication |
24h |
|
identity-state-<<token>> |
Used in connection with customer authentication |
24h |
|
identity_customer_account_number |
Used in connection with customer authentication |
12w |
|
card_update_verification_id |
Used in connection with checkout. |
20m |
|
customer_account_new_login |
Used in connection with customer authentication |
20m |
|
customer_account_preview |
Used in connection with customer authentication |
7d |
|
customer_payment_method |
Used in connection with checkout. |
1h |
|
customer_shop_pay_agreement |
Used in connection with checkout. |
20m |
|
pay_update_intent_id |
Used in connection with checkout. |
20m |
|
localization |
Used in connection with checkout. |
2w |
|
profile_preview_token |
Used in connection with checkout. |
5m |
|
login_with_shop_finalize |
Used in connection with customer authentication |
5m |
|
preview_theme |
Used in connection with the theme editor |
session |
|
shopify-editor-unconfirmed-settings |
Used in connection with the theme editor |
16h |
|
wpm-test-cookie |
Used to ensure our systems are working correctly. |
session |
Reporting and Analytics
|
Name |
Function |
Duration |
|
_landing_page |
Track landing pages. |
2w |
|
_orig_referrer |
Track landing pages. |
2w |
|
_s |
Shopify analytics. |
30min |
|
_shopify_d |
Shopify analytics. |
session |
|
_shopify_fs |
Shopify analytics. |
30min |
|
_shopify_s |
Shopify analytics. |
30min |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
30min |
|
_shopify_y |
Shopify analytics. |
1y |
|
_y |
Shopify analytics. |
1y |
|
_shopify_ga |
Shopify and Google Analytics. |
session |
|
customer_auth_provider |
Shopify analytics. |
session |
|
customer_auth_session_created_at |
Shopify analytics. |
session |
|
unique_interaction_id |
Shopify analytics. |
10min |
|
_Brochure_session |
Used in connection with browsing through site. |
- |
|
checkout |
Used in connection with Pay checkout on shop.app. |
3w |
|
signed_in |
Used in connection with Shop login. |
1y |
|
user |
Used in connection with Shop login. |
1y |
Reporting and Analytics
|
Name |
Function |
|
_landing_page |
Tracks landing pages. |
|
_orig_referrer |
Tracks landing pages. |
|
_s |
Shopify analytics. |
|
_session_id |
Shopify analytics |
|
_shopify_s |
Shopify analytics. |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
|
_shopify_uniq |
Shopify analytics. |
|
_shopify_y |
Shopify analytics. |
|
_y |
Shopify analytics. |
|
*_assignment |
Shopify analytics |
|
ab_test_* |
Shopify analytics. |
|
cart_sig |
Shopify analytics. |
|
ki_r |
Shopify analytics. |
|
ki_t |
Shopify analytics. |
Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:
Cookies Necessary for the Functioning of the Sites
|
Third Party |
Description |
Privacy Policy |
|
Cloudflare |
Shopify uses Cloudflare Network as a Service for edge routing. |
Reporting & Analytics
|
Third Party |
Description |
Privacy Policy |
|
Alexa Metrics |
We use Alexa Metrics to help measure how users interact with our websites. |
|
|
Bizible |
We use Bizible to help measure how users interact with our websites. |
|
|
Chartbeat |
We use Chartbeat to help measure how users interact with our websites. |
|
|
Crazy Egg |
We use Crazy Egg to help measure how users interact with our websites. |
|
|
Datadog RUM |
We use Datadog RUM to help measure how users interact with our websites. |
|
|
DC Analytics |
We use DC Analytics to help measure how users interact with our websites. |
|
|
Facebook Pixel |
We use Facebook Pixel to help measure how users interact with our websites. |
|
|
Fullstory |
We use Fullstory to help measure how users interact with our websites. |
|
|
Google Analytics |
We use Google Analytics to help measure how users interact with our websites. |
|
|
Google Tag Manager |
We use Google Tag Manager to help manage analytics vendors. |
|
|
Hotjar |
We use Hotjar to help measure how users interact with our websites. |
|
|
iSpot |
We use iSpot to help measure how users interact with our websites. |
|
|
KissInsights |
We use KissInsights to help measure how users interact with our websites. |
|
|
LinkedIn Insight Tag |
We use LinkedIn Insight Tag to help measure how users interact with our websites. |
|
|
New Relic |
We use New Relic to help measure how users interact with our websites. |
|
|
Optimizely |
We use Optimizely to help us test improvements or changes to our websites. |
|
|
Pinterest Analytics |
We use Pinterest Analytics to help measure how users interact with our websites. |
|
|
Segment |
We use Segment to help measure how users interact with our websites. |
|
|
Snapchat |
We use Snapchat to help measure how users interact with our websites. |
|
|
Taboola |
We use Taboola to help measure how users interact with our websites. |
|
|
Tealium |
We use Tealium to help manage analytics vendors. |
|
|
TikTok |
We use TikTok to help measure how users interact with our websites. |
|
|
|
We use Twitter to help measure how users interact with our websites. |
|
|
Yelp Audience Platform |
We use Yelp to help measure how users interact with our websites. |
Advertising
|
Third Party |
Description |
Privacy Policy |
|
Microsoft Advertising |
We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites. |
|
|
Drift |
We use Drift to help us with conversational marketing to customers while they visit our websites. |
|
|
Facebook Custom Audiences |
We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. |
|
|
|
We use Google Ads to deliver targeted advertisements to individuals who visit our websites. |
|
|
Hubspot |
We use Hubspot to manage our relationships with our customers. |
|
|
Intercom |
We use Intercom to manage our relationships with our customers. |
|
|
Marketo |
We use Marketo to manage our relationships with our customers. |
|
|
Outbrain |
We use Outbrain to deliver targeted advertisements to individuals who visit our websites. |
|
|
Quora |
We use Quora to deliver targeted advertisements to individuals who visit our websites. |
|
|
|
We use Reddit Ads to deliver targeted advertisements to individuals who visit our websites. |
|
|
SourceKnowledge |
We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites. |
|
|
Yahoo Japan Ads |
We use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites. |
Social Media & Content
|
Third Party |
Description |
Privacy Policy |
|
Disqus |
We use Disqus to provide commenting capabilities on posts on our websites. |
https://help.disqus.com/terms-and-policies/disqus-privacy-policy |
|
Facebook Connect |
We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform. |
|
|
Gravatar |
We use Gravatar to allow visitors to our websites to create avatars. |
|
|
|
We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform. |
|
|
Wistia |
We use Wistia to display video content. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- Meta - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymou
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.